Delivery Information

At VentiFresh, we are committed to delivering your skincare products to you as quickly as possible. Here's everything you need to know about our delivery process.

🚚 Delivery Times

📦 Order Processing

Each order is processed within 1 to 3 business days after payment confirmation. You will receive a confirmation email with your tracking number as soon as your package is shipped.

🔍 Order Tracking

A tracking link will be sent to you by email. You can also track your package directly on our store via the tracking page.

❓ Frequently Asked Questions

Why these delays?
Our products are sourced from international suppliers to guarantee you the best value for money. The delays reflect the transit time from our partner warehouses.

My package is delayed, what should I do?
If your package exceeds the maximum indicated delay, contact us at bslb.heatsurvival@gmail.com and we will do what is necessary.